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Our Insurance Portal gives you secure, 24/7 access to everything you need to manage your policies, claims, and services in one convenient place. Whether you’re tracking a claim, updating your information, or accessing documents.
Claims Assist
Communication Platform
Electronic Claim Forms
Pay-Now Service
After-Hour Support
Supplier damage report
Claims Assist
Claims Assist Services are designed to simplify and streamline your insurance claim experience. Our System handle everything from verifying details, coordinating with service providers, and managing paperwork, to ensuring timely communication and resolution. With Claims Assist, you’re never left in the dark we’re with you every step of the way.
- Submit claims online through web or mobile
- Attach photos, reports, and invoices directly to a case.
- Track claim status and receive instant updates.
- Communicate with assessors, service providers, or brokers in one central portal.
- Access claim history and supporting documentation anytime.
Communication Platform
With our Communication Platform, every message, update, and document is in one place. No more missed calls or lost emails — just fast, reliable, and secure communication that keeps your business moving forward.
- Send and receive WhatsApp messages via Gupshup integration.
- Manage real-time chats within the web and mobile apps.
- Deliver notifications through push, email, and SMS.
- Maintain full conversation history per client or claim.
- Automate message templates for routine responses and updates.
Electronic Claim Forms
Electronic Forms Services transform traditional paperwork into fast, secure, and fully digital workflows. From claim submissions and client onboarding to inspection reports and service provider applications every form is designed for accuracy, speed, and convenience. Our platform ensures that data is validated, securely stored, and instantly available to the right people, helping your business operate smarter and paper-free.
- Deploy responsive forms for any process
- Capture photos, documents, or signatures directly within the form
- Instantly route submitted data to the correct department or system.
- Forms work seamlessly across web, tablet, and mobile
- Automate message templates for routine responses and updates.
Pay-Now Service
Online Payment Services enable clients to make secure, convenient payments for claims, premiums, or PayNow services anytime, anywhere. Our digital payment system integrates directly with your account, allowing for instant processing, real-time confirmations, and complete transaction transparency. Whether paying through the app, web portal, or a secure payment link, clients enjoy a fast, simple, and reliable experience.
- Multiple Payment Options – Credit/debit cards, EFT, and mobile wallet payments.
- Secure Transactions – Encrypted gateways and verified merchant processing.
- Instant Payment Links – Pay directly through links shared via email, SMS, or WhatsApp.
- Real-Time Confirmation – Immediate payment verification and automated receipts.
After-Hour Support
After-Hour Support ensures that clients have access to assistance even outside of regular business hours. Whether it’s an emergency repair, a claim query, or technical assistance, our dedicated team is available 24/7 to provide reliable, responsive support when it matters most.
From roadside emergencies to home incidents, help is always just a call or message away.
- 24/7 Availability – Assistance anytime, including weekends and public holidays.
- Multi-Channel Access – Support via phone, WhatsApp, or the Mobile app.
- Dedicated Support Team – Trained agents ready to handle urgent client requests.
Supplier damage report
The Supplier Damage Report is designed to streamline the process of assessing and documenting damages reported by service providers. It enables suppliers to capture all relevant details including incident descriptions, affected items, photographic evidence, and repair or replacement recommendations directly through the digital platform.
This ensures faster turnaround times, transparent communication, and accurate record-keeping across all claims.
- Digital Submission – Suppliers can complete and submit reports online or via the mobile portal.
- Image & Document Uploads – Attach photos, quotes, and supporting documentation.
- Centralised Tracking – Enables claims handlers to review, approve, or query supplier reports in real time
- Real-Time Confirmation – Immediate payment verification and automated receipts.
